Pacific Coast Manor

“I can not compare Pacific Coast Manor to any other facility in this area but this is an exceptional rehabilitation center. It is obvious the minute one walks through the doors that cleanliness, genuine concern for patients, and high quality professional service is a priority here. I can not emphasize enough how caring the employees are. This is a busy facility yet each person takes time to ensure that patient needs are met. Those who work here, without exception, are some of the most kind hearted people I have ever met. If you ever have the need for a rehabilitation facility in the Santa Cruz County area you should look first to Pacific Coast Manor.”

“Thank you, everyone at PCM for the skill and kindness you showed my Mom while she was in your care. PCM was referred by medical professionals as the #1 care facility in the area. I agree wholeheartedly. Dr. Vu, Lisa (Manager) the nursing staff and assistants, dietician, physical and occupational therapists – 5 stars across the board. The place is spotlessly clean. The staff are fully engaged and seem genuinely happy to be there. No bad vibes. Staff are busy but not overwhelmed. Seems like just about the right mix of staffing across the board. Thanks again to all at PCM.”

Thank you, everyone at PCM for the skill and kindness you showed my Mom while she was in your care. PCM was referred by medical professionals as the #1 care facility in the area. I agree wholeheartedly. Dr. Vu, Lisa (Manager) the nursing staff and assistants, dietician, physical and occupational therapists – 5 stars across the board. The place is spotlessly clean. The staff are fully engaged and seem genuinely happy to be there. No bad vibes. Staff are busy but not overwhelmed. Seems like just about the right mix of staffing across the board. Thanks again to all at PCM.”

“I spend a lot of time at Pacific Coast Manor because a family member is a long term care patient there. Most of the staff seem like they are actually happy to be at work, and I appreciate the generally upbeat, positive atmosphere. I’m giving 5 stars because I think everyone’s heart is in the right place, which goes a long way.”

“I was recently a post-op patient at Pacific Coast Manor for almost two weeks and I cannot say enough about the quality of care. The staff is compassionate, well-chosen and always there to help. Everyone from Admissions, to Discharge, to Dietary, to Physical Therapy, is on the ball. There was never a moment when my needs were not met with a smile. I highly recommend this facility. The nurses and aides are beyond reproach and it was a delight to get to know them….”

“We wish to acknowledge and express our immense gratitude to the wonderful staff at Pacific Coast Manor. We so appreciate their loving care of our parents over many years, as well as their friendship. We have and will continue to highly recommend Pacific Coast Manor.”

“I was able to place my 85-year-old Japanese Mother who is suffering from gastric cancer at PCM for a 5-day respite for me. She was so reluctant to go and wanted to stay home by herself even though she knew how dangerous that was due to her recent falls and confusion at times. I just can’t rave how pleased I was with the whole transaction. When I first walked in, I was impressed with the upscale, clean look. It reminded me of a hotel lobby. The first thing I noticed too was NO nursing home odor! Then I met with Lisa at admissions who was very friendly and professional. The whole staff made my mom feel so comfortable and at ease. They went out of their way to get my mom involved with the social activities since her English is so limited. Even the Executive Administrator, Marise, checked in with Mom and made her feel at home. Now that Mom’s back home she talks about how she felt like she was on vacation there and actually wants to move there full time! I will not hesitate when the time comes for that. Quite a turnaround for someone who didn’t want to go!”

“PCM is a top notch Rehab facility. My husband suffered a hemorrhagic stroke on January 31, 2014. After a month at a local Hospital, three weeks at acute rehab there, he then was transferred to PCM. The care was great, his techs being clued in on his personal needs. The therapies have worked wonders, bringing him around to all possibilities, walking alone before he left their care. He received daily physical therapy, occupational therapy, and speech therapy. While all functions have not yet returned (I was told it would take months) he is getting there. It works!!! Dr. V, the medical director, happens to be our primary care physician, so his daily input was a big help. Many Kudos to a hard working staff!!!”