Checklist for Choosing a Facility

Although a facilities medical services are vital to the decision-making process, there are some other important aspects of a healthcare facility that should be kept in mind.

Listed below are some questions that you may find helpful:

  • Do they offer admissions 24 hours a day, 7 days a week?
  • Is the facility clean?
  • Do the services and amenities meet the needs of your loved one?
  • Is the staff is attentive to residents’ needs? Are they courteous?
  • Are there activity programs interesting? Do they encourage community involvement?
  • Is the food appetizing? Are residents offered a choice of meals?
  • Is the dining atmosphere pleasant?
  • Are the building(s) and grounds well-maintained?
  • Is family involvement encouraged and supported?
  • May family members may visit at any time?
  • Are the residents’ rooms comfortable and well-lit?
  • Is the environment “home-like”?
  • Do residents have access to a phone and/or phone hook-up?
  • Is there a focus on dignity and quality of life?
  • Is the residents’ privacy is protected?
  • Are the rates are competitive?
  • Does the facility offer pre-admission and financial counseling?
  • Does the facility have Therapy 7 days per week?
  • What is the 5 star rating for Quality?

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