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Help Making a Decision

Checklist for Choosing a Facility 

Although a facilities medical services are vital to the decision-making process, there are some other important aspects of a healthcare facility that should be kept in mind. 

Listed below are some questions that you may find helpful:

  • Do they offer admissions 24 hours a day, 7 days a week? 
  • Is the facility clean?
  • Do the services and amenities meet the needs of your loved one?
  • Is the staff is attentive to residents’ needs? Are they courteous?
  • Are there activity programs interesting? Do they encourage community involvement? 
  • Is the food appetizing? Are residents offered a choice of meals?
  • Is the dining atmosphere pleasant? 
  • Are the building(s) and grounds well-maintained?
  • Is family involvement encouraged and supported? 
  • May family members may visit at any time?
  • Are the residents’ rooms comfortable and well-lit? 
  • Is the environment “home-like”? 
  • Do residents have access to a phone and/or phone hook-up?
  • Is there a focus on dignity and quality of life? 
  • Is the residents’ privacy is protected?
  • Are the rates are competitive? 
  • Does the facility offer pre-admission and financial counseling?
  • Does the facility have Therapy 7 days per week?
  • What is the 5 star rating for Quality?

About Us

Covenant Care was founded in 1994 by healthcare professionals who wanted to create a company that would exceed customer expectations through quality care. We strive to provide complex, comprehensive and compassionate care in a safe and comfortable environment. Learn More >

Latest News

May 31, 2016

Covenant Care Announces 2015 Chairman's Award Winner Read More >

May 7, 2014

Covenant Care Rolls Out "Enhanced Dining" Read More >

Contact Us

(800) 861-0086

27071 Aliso Creek Road, Suite 100
Aliso Viejo, California 92656

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