FAQs

We anticipate our families to have many questions and we do understand.

Here are some of these often-asked questions:
Resident Handbook

Where can I find a copy of the CA Resident Handbook?

Our California Resident Handbook provides important and useful information on the services and amenities our facility provides. Download the document using the link on the right or below. We have also provided a link to download another information brochure – “Your Right to Make Decisions About Medical Treatment”.

View / Download the Covenant Care California Resident Handbook >
View / Download the “Your Right to Make Decisions About Medical Treatment” Brochure >

Will Medicare, Medi-cal, or an HMO pay for all or some of the monthly rent at Arbor Place?
We do bill for Medi-cal residents. Resident may qualify for Long Term Care Insurance to pay for part or all of their bill. We also assist with VA benefits, which may pay for part of a resident’s stay.

How often does the Doctor see the resident?
Residents are taken to the physician’s office for appointments as needed.

Who will provide transportation for Doctors appointments?
We will provide transportation to local doctors appointments or the family may take them.

Can the residents leave the facility overnight?
Yes, we will send all needed medication with you for an overnight stay.

Can residents keep their own furniture?
Yes, we encourage this. Having their own personal belongings makes them feel more at home.

Are pets allowed?
Pets are allowed to visit but do not live on the premises.

Do residents go on outings?
Yes, we try to go on an outing weekly.

Here at Arbor Place we believe there are no questions to big or to small.

If you need further information please feel free to contact us.