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Hilltop Skilled Nursing and Rehabilitation Center

Hilltop Skilled Nursing and Rehabilitation CenterTestimonials

Testimonials


Hilltop Skilled Nursing and Rehabilitation Center Testimonial Videos



Testimonials


Read what others are saying about Hilltop Skilled Nursing and Rehabilitation Center.

We wanted to let the staff know how much we appreciate them and all that they do at Hilltop Skilled Nursing and Rehabilitation Center. You all helped to make a very difficult time in our lives pleasant and easy. 

When our dad fell and broke his hip we had many decisions to make for his plan of care. Though there are many nice rehab care facilities in Coles County the relationship we had built with Tammy Phillips made it so that we knew we could trust her and knew that our father would be taken care of there at Hilltop. Tammy had been coming to coffee at the monthly McDonalds coffee morning and we had built a great trusting relationship with her. She was wonderful to help make arrangements when I told her about my dad’s hip replacement. She made admission timely and easy, we felt very confident in all of the decisions based on our trust in her. She is kind, friendly person and a great public relations contact. 

Your accommodations for our father were above and beyond what we could have wished for. The facility is very nice, clean and welcoming. The room my father was in was very nice. We were so thankful for you helping to accommodate not only our father’s needs but the needs of our mother in order for her to be by dad’s side. The lift chair you placed in the room for her was more than kind of you. Dad had commented on how good the meals were many times. The physical therapist was so kind, patient and considerate. We are so grateful for Tammy and for all of the staff at Hilltop.

  - The Spence Family, Family Members of Resident



“I enjoy working here because everyone truly puts the patients first. We are about the person being able to return home and function as highly as possible. We have an excellent therapy department with regards to the staff and equipment. Affirma Rehabilitation allows its therapists to provide excellent care by putting the patients needs first. The nursing staff is caring and knowledgeable and we work well together to get the patient back home or to their prior level of function. I believe this is an ethical company and I appreciate working in that kind of environment.”

  - Amy B., PT, DPT, Team Member


“After a recent surgery, the hospital staff suggested that I check into a rehab facility for a time to regain strength and recover. We decided on Hilltop Skilled Nursing and Rehabilitation Center. We arrived there late in the afternoon, yet multiple staff members came out to greet and welcome us. 

Since I was arriving on a Friday, it was important that I be evaluated by the nursing staff and physical therapists so I could make the best use of my time there, including the weekend. They developed a plan of care for me so that I could begin right away to benefit from my stay. From that time on, I had therapy nearly every day, sometimes more than once a day, by skilled therapists, both physical and occupational. I made progress each day. I cannot say enough about the competence and kindness of that staff. While I was primarily at Hilltop for rehab, they certainly did not ignore other needs. The nursing staff gathered my numerous medications and administered them with precision. They also monitored my vitals, body functions, my weight and more. Everyone there was willing to answer questions I might have or seek answers elsewhere, if necessary. The accommodations there were comfortable and pleasant. They were consistently clean and well maintained. 

In general, I felt “well cared for” during the time I was at Hilltop. Additionally, I felt that I made good progress gaining strength and with the healing of my incision. In all, I felt very well satisfied with my care and would be happy to recommend Hilltop Skilled Nursing and Rehabilitation Center to others.”

  - Ferne R., Past Resident


“I love this facility, there is no place anywhere I would go if I need rehabilitation except Hilltop. Everyone here is wonderful from the employees to the other residents. Hilltop Skilled Nursing and Rehabilitation Center is the facility of choice and always has a room available for me.
THANK HEAVEN FOR HILLTOP!! ”

  - Jo C., Past Resident


“I would recommend Hilltop Skilled Nursing and Rehabilitation to anyone that has the desire to get better and continue on with their life. If you are willing to give 80%, Hilltop will give you 120%. It is because of their can do attitude, teamwork and their smiling faces. I was treated with such dignity and respect and they accommodated all my needs. They took my hand and would not let me fall.”

  - Katie W., Past Resident


“I have lived at Hilltop for over 2 years. I celebrated my 100th birthday here, and it was wonderful. Everyone here is so nice and friendly. Always willing to help you with whatever you need, and they always have a smile on their face. The food is very nutritious and very good. If you don't like something they will make you something you do like. They also pass snacks out in between meals if you want them so you never are hungry. I get wonderful care here.”

  - M. Anderson, Past Resident


“At Hilltop, I have been very well taken care of. I am taken to doctor appointments by the Hilltop van, so i don't have to worry about making other arrangements. The physical therapy department is great. The administration and employees have gone out of their way to make my stay here a pleasant experience.”

  - G. Ramsey, Resident


"My father, G. Ramsey, is presently staying at Hilltop. I have seen first-hand the quality care and respect he receives from the CNAs, nurses, and physical therapy staff. Many activities are made available throughout each month, many of which family members can take part in. The employees are friendly and make visitors feel welcome."

  - Bev H., Daughter of a G. Ramsey


"Because of a set-back, I needed nursing home care. I came back to Hilltop because of the therapy department. I was happy with the nursing care I received. The meals were fine. If I needed a nursing home again, I would be happy to come back to Hilltop. In just 1 week, they had me back at home."

  - Berenice F., Past Resident


“I loved it here, everyone was so nice to me and made my arm better. They went way above and clear out of their way to take care of me. If I needed care in the future I would return and I would recommend Hilltop to anyone.”

  - Vera M., Past Resident


“ I really liked the bright and cheerfulness that I found at Hilltop Skilled Nursing and Rehabilitation Center. The facility was always very clean and smelled great! I loved all the staff as they were all bright, cheerful, and very loving. They were always there when I needed them, even for the smallest things which made my stay that much better. I really appreciate the therapy staff for all they did for me, not only did they make my knee feel better they also taught me exercises for over all strengthening and safety awareness. If any one ever needs to go somewhere whether it is for therapy or to stay long term, I would highly recommend Hilltop.”

  - Rosemary B., Past Resident

Visit Us

Hilltop Skilled Nursing and Rehabilitation Center
910 W. Polk
Charleston, IL 61920

Phone: (217) 345-7066
Fax: (217) 345-6017

About Us

Covenant Care was founded in 1994 by healthcare professionals who wanted to create a company that would exceed customer expectations through quality care. We strive to provide complex, comprehensive and compassionate care in a safe and comfortable environment. Learn More >

Latest News

May 31, 2016

Covenant Care Announces 2015 Chairman's Award Winner Read More >


May 7, 2014

Covenant Care Rolls Out "Enhanced Dining" Read More >

Contact Us

(800) 861-0086

27071 Aliso Creek Road, Suite 100
Aliso Viejo, California 92656

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